Working with Adam LaDell, the Ridge Top crews he lined up for our contract and Ridge Top's supportive environment for their employees to rectify any issues that arise are the reasons this review is 5 stars
This last summer, we ordered a complete removal and replacement of our home’s exterior and of our unattached garage, with Nate in Sales. In late September the project began to remove & replace our: roof, front and backyard doors (including storm doors and door-windows), gutters, (two layers of) siding (aluminum & wood likely with lead paint) replaced with LP Diamond Kote, and 2 last-minute, emergency, change orders that included adding a window above the front door, and the replacement of our backyard patio rubber roof which was found to be the source of a kitchen leak we had, that acted as the catalyst to this exterior remodel.
For the size of our house, we all anticipated a very swift timeline for completion. In actuality, it was far more complicated for a WIDE variety of reasons. But, these guys were true professionals, completed our requests for modifications and, in the end, backed their word, fixed any issues that arose, and delivered an excellent product.
One example is, after our roofing was completed, I spoke with Adam to ask why some of the shingle areas looked discolored. After further inspection, he determined there was a fair amount of granule loss due to scuffing at installation, among other things. Rather than replace a number of sections, he decided it was more prudent for Ridge Top to re-do the job entirely, giving us the product we originally paid for. And, I’m sure glad they did. I cannot imagine many companies that would.
Adam, the Production Manager for a couple of Ridge Top locations, took on Project Manager duties for our contract due to unique circumstances. I commend Adam for being onsite all the time, everyday, actively overseeing project progress & performance of the trades professionals, for the 6+ weeks it took to complete, despite it not his primary role. He was excellent at ensuring proper installation of materials, catching and correcting any/all of the problems that arose during his tenure on our big contract, his knowledge & expert eye for how things should be (when done correctly) and his responsivity to any/all of my daily questions with direct assertive communication, honesty and proactivity. I feel like he delivered the same level of service he would expect, if it was his own house getting the work.
That said, the trades professionals for Siding (Javier & his team), Doors (Joe), Gutters (Daniel), and Roofing (Luke & his team) need to be recognize for their excellence in their trade(s). They all had a high degree of experience/expertise, were extremely detail oriented, were able to receive feedback and pivot to specific requests, and (overall) delivered services that went above-and-beyond the typical standard. It was even nice to see Nate (Sales) come back again to see how it all turned out. In the end, All of these teams/individuals were really exceptional.
Mary Guse
-
October 10, 2024
Ridge Top Exteriors is by far one of the best companies we have ever worked with. We highly recommend anyone who has home exterior needs to contact Ridge Top. Their customer service, communication, craftmanship, and overall positive and fun attitude by all of their employees exceeded our expectations. A huge shoutout to Mitch Anderson, Mike Chamberlain, Tony Manion, Jordan Davis, and Juan and his crew for a fantastic experience. We love how you all helped transform our circa 1888 house into our forever home. We couldn't be happier with our new roof, gutters, and siding. We will definitely call upon you guys again for future needs and spread the Ridge Top name with a positive word of mouth. Thanks again!
Amy Wahl
-
September 05, 2024
Had my roof, gutters, and window wraps done by this company. Roof project was a one day project, gutters was another, windows were 2.5 days. The work that was done on my house was beyond my expectation and made my 1920 house look brand new. Thank you Garrett, Colin, and Zach for helping with the paperwork and planning for this project. Attached are before and after photos of multiple windows. Will be using Ridgetop again!
Mike Jahn
-
July 22, 2024
Who would think getting a roof would be such an amazing experience! Flawless experience from beginning to end. Danny will handle all the details before install including insurance. Jon and his crew installed the roof in record time and it looks perfect! Highly recommend!!!
Lauryl Pukansky
-
June 05, 2024
Ridge Top Exteriors replaced the siding on our house and garage along with replacing the flashing around our 3 dormers. They did a top notch job above and beyond all our expectations! We love our house transformation!
Mike Chamberlain, Field Manager, paid close attention to detail and identified the flashing problems that caused leaking in our home. Damaged shingles were also replaced. He also noticed that the roof vents were covered up by our old siding & corrected the problem. The large crew of workers were extremely efficient, worked very hard, were respectful of person & property and got the job done fast! We are a past very satisfied customer as they replaced our roof 14 years ago. Their customer service is exceptional! We highly recommend this company for all your exterior improvements!
Our Address
333 N 121st St, Wauwatosa, WI 53226, USA
Claim Listing: Ridge Top Exteriors
Please Login or Register an Account to Claim Listing
Working with Adam LaDell, the Ridge Top crews he lined up for our contract and Ridge Top's supportive environment for their employees to rectify any issues that arise are the reasons this review is 5 stars This last summer, we ordered a complete removal and replacement of our home’s exterior and of our unattached garage, with Nate in Sales. In late September the project began to remove & replace our: roof, front and backyard doors (including storm doors and door-windows), gutters, (two layers of) siding (aluminum & wood likely with lead paint) replaced with LP Diamond Kote, and 2 last-minute, emergency, change orders that included adding a window above the front door, and the replacement of our backyard patio rubber roof which was found to be the source of a kitchen leak we had, that acted as the catalyst to this exterior remodel. For the size of our house, we all anticipated a very swift timeline for completion. In actuality, it was far more complicated for a WIDE variety of reasons. But, these guys were true professionals, completed our requests for modifications and, in the end, backed their word, fixed any issues that arose, and delivered an excellent product. One example is, after our roofing was completed, I spoke with Adam to ask why some of the shingle areas looked discolored. After further inspection, he determined there was a fair amount of granule loss due to scuffing at installation, among other things. Rather than replace a number of sections, he decided it was more prudent for Ridge Top to re-do the job entirely, giving us the product we originally paid for. And, I’m sure glad they did. I cannot imagine many companies that would. Adam, the Production Manager for a couple of Ridge Top locations, took on Project Manager duties for our contract due to unique circumstances. I commend Adam for being onsite all the time, everyday, actively overseeing project progress & performance of the trades professionals, for the 6+ weeks it took to complete, despite it not his primary role. He was excellent at ensuring proper installation of materials, catching and correcting any/all of the problems that arose during his tenure on our big contract, his knowledge & expert eye for how things should be (when done correctly) and his responsivity to any/all of my daily questions with direct assertive communication, honesty and proactivity. I feel like he delivered the same level of service he would expect, if it was his own house getting the work. That said, the trades professionals for Siding (Javier & his team), Doors (Joe), Gutters (Daniel), and Roofing (Luke & his team) need to be recognize for their excellence in their trade(s). They all had a high degree of experience/expertise, were extremely detail oriented, were able to receive feedback and pivot to specific requests, and (overall) delivered services that went above-and-beyond the typical standard. It was even nice to see Nate (Sales) come back again to see how it all turned out. In the end, All of these teams/individuals were really exceptional.
Ridge Top Exteriors is by far one of the best companies we have ever worked with. We highly recommend anyone who has home exterior needs to contact Ridge Top. Their customer service, communication, craftmanship, and overall positive and fun attitude by all of their employees exceeded our expectations. A huge shoutout to Mitch Anderson, Mike Chamberlain, Tony Manion, Jordan Davis, and Juan and his crew for a fantastic experience. We love how you all helped transform our circa 1888 house into our forever home. We couldn't be happier with our new roof, gutters, and siding. We will definitely call upon you guys again for future needs and spread the Ridge Top name with a positive word of mouth. Thanks again!
Had my roof, gutters, and window wraps done by this company. Roof project was a one day project, gutters was another, windows were 2.5 days. The work that was done on my house was beyond my expectation and made my 1920 house look brand new. Thank you Garrett, Colin, and Zach for helping with the paperwork and planning for this project. Attached are before and after photos of multiple windows. Will be using Ridgetop again!
Who would think getting a roof would be such an amazing experience! Flawless experience from beginning to end. Danny will handle all the details before install including insurance. Jon and his crew installed the roof in record time and it looks perfect! Highly recommend!!!
Ridge Top Exteriors replaced the siding on our house and garage along with replacing the flashing around our 3 dormers. They did a top notch job above and beyond all our expectations! We love our house transformation! Mike Chamberlain, Field Manager, paid close attention to detail and identified the flashing problems that caused leaking in our home. Damaged shingles were also replaced. He also noticed that the roof vents were covered up by our old siding & corrected the problem. The large crew of workers were extremely efficient, worked very hard, were respectful of person & property and got the job done fast! We are a past very satisfied customer as they replaced our roof 14 years ago. Their customer service is exceptional! We highly recommend this company for all your exterior improvements!