I had roof replaced on the house and crew that does actual work is very fast (hopefully good, time will tell). They started before 7 am and everything was completed, cleaned and packed by 3 pm. The reason for 4 stars maybe it should be 2 is everything else. Sales representative and office people are not the greatest. The company does not stand behind their own employees. I was emailing back and forth with somebody in the office but when sales person came he said that person is no longer with the company and basically everything we talked about no longer applies. I was like OK, weird but OK. That sales person (also no longer with the company as well) was typical used car salesmen. He was saying things that I knew was not true, for example we talked about gutters; he said they will remove them but since they are in great condition they will install the same back. I remember we even talked about 2 bird nests he said will be affected, well they did not remove any gutters and bird nests are still there. The other thing he said multiple times is they include lifetime warranty and if I ever sell a house it can be transferred to new owner, which is nice. The only problem is after trying to get any kind of written warranty from the office, all I was provided was IKO material warranty but they don’t have anything in writing for this lifetime warranty and I ‘ve being told this warranty stays with original owner and it is not transferable, again nothing in writing.
They are pushing very hard these IKO shingles and wanted extra 2K for OC or Gap shingles. The shingles for entire house were less then 4K so this seems excessive to me. Labor is the same regardless of manufacture used.
After signing a contract I was told it will be 2-3 weeks, 5 weeks later I call the office for an update, first 2 times they said need to talk to PM and get back to me and nobody ever did. 3rd time they actually call me back with estimated time (it was a week between every call). All I wanted is estimated time of completion since they wanted entire amount as a “down” payment which I did not do.
And the last thing, contract clearly stated 6’ ice and water shield on 18-24” overhangs. I was home “supervising “which I am glad I did, they put single 3’ and regular underlayment after that. I got in touch with PM and it was not too late to make it 6.
If I have to do it again I would look elsewhere, too many red flags. I feel I was being manipulated. I can’t believe any legit business don’t have warranty in writing, but rest assure their contract include 6 pages, 5 of those are legal stuff in small print.
EDIT: after few rains I notice a lot of particles in gutters and by downspouts. I know some are normal but this is way more than what I had on detached garage with GAF shingles. I would say just stay away from Vesel and IKO singles, they are not as good as anything you can get in big box store. There is a reason why there is only very few contractors is WI that are certified with IKO, they are probably super cheap and not as durable
Larry Wooley
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August 09, 2024
Everything started great, Eric Vesel came out to my home and gave me a quote that I was happy with and he told once I have the windows they would install them in about a week. I went and ordered the windows, 6 weeks later I had them at my home. Called Eric and left a message that I had the windows. A few days later there still was NO return call so I called again and talked to someone at the office. I again waited a few days and didn’t get a call back. I tried one last time and talked to someone in the office. I again stated the windows are at my house ready to be installed……… I never got a call.
So all in all I would not recommend them.
Leaves Floral Design
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July 22, 2024
They did a great job replacing our nasty glass block windows with fully functional custom windows. I would use them again. The window replacement transformed our space!
joseph joestgen
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August 21, 2024
Vessel sales did a great job with assistance in processing the insurance claim and seems to have the trust of my insurance provider. As what would be expected for a company that does good work, they are busy so ended up with sudden schedule changes, but in the end very high priority to make sure all works out.
Mark Lewis
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August 13, 2024
This was the third project I have hired Vesel for. This project was to apply metal siding and roofing to my barn and a two story out building. The weather offered some challenges but their team got it done. The barn went from an eyesore to "wow". Vesel does excellent work at a fair price. They use quality materials and are skilled at their trade. I would highly recommend them for their construction and renovation services.
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215 S 27th St, Caledonia, WI 53108, USA
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I had roof replaced on the house and crew that does actual work is very fast (hopefully good, time will tell). They started before 7 am and everything was completed, cleaned and packed by 3 pm. The reason for 4 stars maybe it should be 2 is everything else. Sales representative and office people are not the greatest. The company does not stand behind their own employees. I was emailing back and forth with somebody in the office but when sales person came he said that person is no longer with the company and basically everything we talked about no longer applies. I was like OK, weird but OK. That sales person (also no longer with the company as well) was typical used car salesmen. He was saying things that I knew was not true, for example we talked about gutters; he said they will remove them but since they are in great condition they will install the same back. I remember we even talked about 2 bird nests he said will be affected, well they did not remove any gutters and bird nests are still there. The other thing he said multiple times is they include lifetime warranty and if I ever sell a house it can be transferred to new owner, which is nice. The only problem is after trying to get any kind of written warranty from the office, all I was provided was IKO material warranty but they don’t have anything in writing for this lifetime warranty and I ‘ve being told this warranty stays with original owner and it is not transferable, again nothing in writing. They are pushing very hard these IKO shingles and wanted extra 2K for OC or Gap shingles. The shingles for entire house were less then 4K so this seems excessive to me. Labor is the same regardless of manufacture used. After signing a contract I was told it will be 2-3 weeks, 5 weeks later I call the office for an update, first 2 times they said need to talk to PM and get back to me and nobody ever did. 3rd time they actually call me back with estimated time (it was a week between every call). All I wanted is estimated time of completion since they wanted entire amount as a “down” payment which I did not do. And the last thing, contract clearly stated 6’ ice and water shield on 18-24” overhangs. I was home “supervising “which I am glad I did, they put single 3’ and regular underlayment after that. I got in touch with PM and it was not too late to make it 6. If I have to do it again I would look elsewhere, too many red flags. I feel I was being manipulated. I can’t believe any legit business don’t have warranty in writing, but rest assure their contract include 6 pages, 5 of those are legal stuff in small print. EDIT: after few rains I notice a lot of particles in gutters and by downspouts. I know some are normal but this is way more than what I had on detached garage with GAF shingles. I would say just stay away from Vesel and IKO singles, they are not as good as anything you can get in big box store. There is a reason why there is only very few contractors is WI that are certified with IKO, they are probably super cheap and not as durable
Everything started great, Eric Vesel came out to my home and gave me a quote that I was happy with and he told once I have the windows they would install them in about a week. I went and ordered the windows, 6 weeks later I had them at my home. Called Eric and left a message that I had the windows. A few days later there still was NO return call so I called again and talked to someone at the office. I again waited a few days and didn’t get a call back. I tried one last time and talked to someone in the office. I again stated the windows are at my house ready to be installed……… I never got a call. So all in all I would not recommend them.
They did a great job replacing our nasty glass block windows with fully functional custom windows. I would use them again. The window replacement transformed our space!
Vessel sales did a great job with assistance in processing the insurance claim and seems to have the trust of my insurance provider. As what would be expected for a company that does good work, they are busy so ended up with sudden schedule changes, but in the end very high priority to make sure all works out.
This was the third project I have hired Vesel for. This project was to apply metal siding and roofing to my barn and a two story out building. The weather offered some challenges but their team got it done. The barn went from an eyesore to "wow". Vesel does excellent work at a fair price. They use quality materials and are skilled at their trade. I would highly recommend them for their construction and renovation services.